PRIVACY POLICY

Website: cideobox.com

Last updated:

1. Introduction

This Privacy Policy explains how personal information is collected, used, stored and protected when you visit cideobox.com or contact the Website operator.

The Website is operated by:

READY STEADY DEFEND LIMITED

Registered office: 4 The Courtyard, Gaulby Lane, Leicester, Leicestershire, England, LE2 2FL, United Kingdom

Company number: 13270186

Email: [email protected]

In this Policy, “we”, “us” and “our” refer to READY STEADY DEFEND LIMITED.

We process personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and applicable privacy and electronic communications legislation.

2. Personal Information We Collect

The information we process depends on how you interact with the Website.

2.1. Technical and Usage Information

When you visit the Website, technical information may be collected automatically, including:

  • Internet Protocol (IP) address.
  • Date and time of access.
  • Browser type and version.
  • Device and operating system information.
  • Pages visited and interactions with Website content.
  • Referring website or campaign information.
  • Technical logs relating to security and Website performance.

This information is used to operate, maintain and protect the Website and, where permitted, understand how visitors interact with its content.

2.2. Information You Provide

If you contact us by email or through a contact facility available on the Website, we process the information you choose to provide. This may include your name, email address, message and any other details necessary to respond.

Please do not provide sensitive personal information unless it is genuinely necessary and there is an appropriate legal basis for doing so.

2.3. Cookie and Advertising Information

Depending on the Website's configuration and your consent choices, cookies or similar technologies may process information about your device, browser, Website visits, campaign source and interactions with advertising content.

Non-essential analytics and advertising technologies will be used only where the required consent has been obtained.

3. How We Use Personal Information

We process personal information for the following purposes:

  • Operating the Website. To deliver pages, maintain functionality, diagnose technical problems and provide a consistent browsing experience.
  • Security and abuse prevention. To detect suspicious activity, protect systems, investigate technical incidents and prevent misuse.
  • Responding to enquiries. To read and respond to messages sent to us and maintain relevant correspondence.
  • Understanding Website performance. Where permitted and, if required, with your consent, to understand visitor interactions and assess how content performs.
  • Advertising measurement. Where relevant technologies are implemented and the required consent has been obtained, to measure advertising performance, understand campaign traffic and assess interactions with promotional content.
  • Legal obligations and claims. To comply with applicable legal requirements and establish, exercise or defend legal claims.

We do not use personal information for purposes that are incompatible with those described in this Policy without providing any additional information or obtaining consent where required.

4. Legal Bases for Processing

We rely on the following legal bases, as applicable to the particular processing activity:

  • Legitimate interests: to operate and secure the Website, maintain technical logs, prevent misuse and respond to relevant business correspondence, where these interests are not overridden by your rights and freedoms.
  • Consent: for non-essential cookies, advertising technologies or other processing activities where consent is the appropriate legal basis.
  • Legal obligation: where processing is necessary to comply with a legal requirement.
  • Contract or pre-contractual steps: where processing is necessary to take steps requested by you before entering into a contract or to perform a contract to which you are a party.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. Cookies and Similar Technologies

Cookies are small text files stored on a device. Similar technologies may also store or access information on your device.

5.1. Essential Technologies

Essential cookies and similar technologies may be used where necessary to provide a function you have requested, maintain security or support the basic operation of the Website.

5.2. Analytics Technologies

Analytics technologies may help us understand traffic, page performance and how visitors interact with Website content. Where consent is required, these technologies will not be activated until you provide it.

5.3. Advertising Technologies

Advertising technologies may be used to measure campaigns, understand referral traffic and assess interactions with promotional content. Where required by law, they will be activated only after consent.

5.4. Managing Your Choices

You can manage non-essential cookie preferences through the Website's consent settings, where available. You may also control certain cookies through your browser settings.

Blocking essential cookies may affect Website functionality. Withdrawing consent will not make earlier lawful processing unlawful.

We provide information about the purposes of cookies and similar technologies so that you can make an informed choice before consenting to their use.

6. Sharing Personal Information

We may share personal information with service providers where necessary for the purposes described in this Policy. These may include:

  • Website hosting and infrastructure providers.
  • Website security and technical support providers.
  • Email and communications service providers.
  • Analytics and advertising technology providers, where those tools are used and their use is permitted.
  • Professional advisers where necessary for legal or business purposes.
  • Public authorities where disclosure is required by law.

Service providers processing personal information on our behalf are expected to handle it under appropriate contractual and security arrangements.

We do not sell personal information to third parties.

If you follow a link to an external retailer or another website, that website may collect information directly from you under its own privacy policy. We do not control the independent data-processing practices of those external operators.

7. International Data Transfers

Where a service provider processes personal information outside the United Kingdom, any restricted transfer will be made in accordance with applicable data protection requirements.

Depending on the circumstances, this may involve UK adequacy regulations, an applicable international data transfer agreement or addendum, or another legally recognised transfer mechanism.

Information about a particular transfer and the relevant safeguards can be requested by contacting us at [email protected].

8. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, taking account of legal requirements and the need to establish, exercise or defend legal claims.

Our retention approach is as follows:

  • Email enquiries and correspondence: ordinarily retained for up to 12 months after the enquiry has been resolved, unless a longer period is reasonably necessary for a continuing matter or legal claim.
  • Technical and security logs: ordinarily retained for up to 90 days, unless a security incident requires longer retention.
  • Consent records: retained for as long as reasonably necessary to record and demonstrate the consent choices made.
  • Analytics and advertising information: retained in accordance with the applicable tool settings, consent choices and the period necessary for the stated purpose.
  • Records required by law or relevant to legal claims: retained for the period required by law or reasonably necessary for the claim.

When personal information is no longer required, it will be securely deleted or anonymised, where appropriate.

9. Data Security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

No method of electronic transmission or storage is completely secure. We therefore cannot guarantee absolute security, but we take reasonable measures to protect information in our possession or under our control.

10. Your Data Protection Rights

Subject to the conditions and exemptions provided by applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request erasure of your personal information.
  • Request restriction of processing.
  • Object to processing based on legitimate interests.
  • Request data portability where the legal requirements are met.
  • Withdraw consent where processing is based on consent.
  • Complain to the relevant data protection supervisory authority.

To exercise your rights, contact us at [email protected]. We may need to verify your identity before responding to a request.

We will respond within the period required by applicable law.

11. Right to Complain

If you have concerns about how we handle your personal information, please contact us first so that we can review your concern.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

The ICO's website provides information about how to submit a complaint and the circumstances in which it can investigate.

12. Children's Privacy

The Website is intended for a general audience and is not specifically directed at children.

We do not knowingly seek to collect personal information from children for purposes that would be unlawful. If you believe a child has provided personal information in circumstances where it should not have been collected, contact us so that the matter can be reviewed.

13. External Websites

The Website may link to external product pages, retailers and other third-party services.

Once you leave cideobox.com, the privacy practices of the destination website are governed by its own privacy notice and terms. You should review those documents before submitting personal information, placing an order or interacting with its services.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in legislation, Website functionality, service providers or data-processing practices.

The latest version will be published on cideobox.com with its updated revision date. Where required by law, we will provide additional information or seek consent before introducing a new processing activity.

15. Contact Information

For questions about this Privacy Policy, personal information or your data protection rights, contact:

READY STEADY DEFEND LIMITED

Registered office: 4 The Courtyard, Gaulby Lane, Leicester, Leicestershire, England, LE2 2FL, United Kingdom

Company number: 13270186

Email: [email protected]

Website: cideobox.com

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